Privacy Policy

Cyberkida Digiera Private Limited('we', 'our', or 'us') is deeply committed to the privacy and protection of personal information belonging to our clients, users, and stakeholders. This Privacy Policy explains how we collect, use, store, and safeguard your data when you engage with our websites, services, or any form of digital communication with us.

1. Information We Collect

Personal Identifiable Information (PII)
This includes full name, email address, phone number, company name, job title, and billing details provided during registration or service engagement.

Project-Related Information
Content, materials, creative briefs, and preferences shared in connection with your specific project or service requirement.

Technical Data
IP address, browser type and version, device type, operating system, and behavioural data collected through website interactions.

Payment Information
Bank or transaction details provided for the sole purpose of processing payments securely.

2. How We Use Your Information

• To provision and manage the services you have engaged us for.
• To communicate project updates, support information, and billing-related matters.
• To analyse, improve, and optimise our services and website experience.
• To fulfil legal, contractual, or regulatory obligations.
• For marketing communications, solely with your explicit and prior consent.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data to any third party under any circumstances. Data may be shared only in the following limited situations:

• With internal team members directly involved in the delivery of your project.
• With trusted third-party partners such as hosting providers or payment processors, solely as required for service delivery.
• To comply with applicable legal obligations or to protect the Company's lawful rights and interests.

4. Data Security

We implement robust technical and administrative security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of internet-based data transmission can be guaranteed to be entirely secure, and we encourage clients to take appropriate precautions on their end as well.

5. Data Retention

Your personal information is retained for the minimum period necessary to fulfil the purpose for which it was collected, including:

• For the full duration of your project or service engagement.
• As required by applicable laws, accounting standards, or statutory reporting obligations.
• For ongoing support, warranty, or post-project maintenance arrangements.

6. Your Rights

You are entitled to the following rights with respect to your personal data:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your data, subject to applicable legal obligations.
• The right to withdraw consent for any processing previously authorised.
• The right to opt out of marketing communications at any time.

To exercise any of the above rights, please write to us at: care@cyberkida.com

7. Cookies

Our websites may use cookies to enhance your browsing experience. You may disable cookies through your browser settings at any time, though some website features may not function optimally in the absence of cookies.

8. Third-Party Links

Our websites may contain links to external third-party websites. The Company is not responsible for the privacy practices, content, or data handling of any external platforms. We encourage you to review the privacy policies of all third-party sites you visit.

9. Children's Privacy

Our services are intended exclusively for individuals aged 18 years and above. We do not knowingly collect or process personal data from minors. Should we become aware of any inadvertent data collection from a minor, such data will be deleted promptly.

10. Policy Updates

The Company reserves the right to revise or update this Privacy Policy at any time. Any changes will be reflected on our official websites with an updated effective date. Continued use of our services following such updates constitutes acceptance of the revised policy.

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